Right at Home Transport, Powered by Lyft

Transportation for seniorsFor seniors who need a ride to doctor appointments, the grocery store or a friend’s birthday party, life just got easier. Right at Home Haverhill is now offering a new ride service called Right at Home Transport, powered by Lyft, the fastest-growing rideshare company in the U.S. This new ride service ensures safe, dependable and affordable rides for seniors and adults with a disability who need care assistance. The service is simple and effective— there’s no app to download or credit card to swipe to use it. Right at Home Transport, powered by Lyft, frees older adults from needing to navigate smartphones to schedule a ride, because Right at Home takes care of all of that for them.

How it works: Pick-up and drop-off rides can be arranged in advance or on demand by calling Right at Home at 978-740-3935. Right at Home then coordinates the ride with the Lyft driver. Care clients do not have to worry about car maintenance, pumping gas, driving directions or parking. For added peace of mind, Right at Home monitors where the transport driver is in real time until the care client arrives home safely.

Families cannot always take off work or rearrange schedules to provide transportation for their aging or ill loved ones. Instead, Right at Home can step in to help with easy-to-book rides.

Taxis and other ride services can stretch the budget, but Lyft’s services generally cost 30 to 40 percent less. Right at Home negotiates best prices and coordinates payments with Lyft, sending one monthly invoice directly to the client along with other itemized care services.

Some 97 percent of surveyed Lyft passengers rate the transport service as following high safety standards. Lyft vehicles are safety-inspected and comfortable, with accommodations for wheelchairs, walkers and other assistive devices. Drivers are carefully screened with full criminal background and driving record checks, and Lyft maintains a zero-tolerance policy on driving under the influence of alcohol and drugs. Lyft is known for its friendly drivers with strong customer service skills, which is beneficial for seniors who may feel anxious or unsure about the ride.

For hospital and medical facilities, Right at Home simplifies the discharge process, offering patients smooth door-to-door transit day or night. To make sure a caregiver never misses a shift because of inclement weather or a car breakdown, Lyft’s experienced drivers can also deliver caregivers on time to a client’s home.

To learn more details about Right at Home Transport or to request a ride, call Right at Home at 978-740-3935 or visit our Right at Home Transport, powered by Lyft page.

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