Our People

Our mission has always been to improve the quality of life for the seniors and adults with disabilities we serve. That means it's always about the people we serve and our dedicated team of caregivers and office members who work tirelessly to care for clients. We live and breathe our mission every day, with the goal of helping you navigate the journey.

These are the people who work to bring you and your loved ones the highest caliber of in‑home care.

Meet Our Team

Vladimir Zarkhin, President

Long-time resident of the Greater Boston area, Vladimir has many years of successful professional experience in management, college teaching and entrepreneurship both overseas and in the United States. He holds a Master of Science degree from Boston University.

Vladimir and his wife Elena founded the company back in November of 2002, and in January of 2003 Right At Home Boston Metro West was opened for business with the mission to improve the quality of life for those we serve. Since then, Vladimir has been leading the company to continue perfecting on its mission and core values. He and Elena are members of the prestigious Right At Home President’s Circle since its establishment. In the past Vladimir served on the Private Duty Committee of the Home Care Aide Council and chaired the Massachusetts Chapter of the Home Care Association of America. As a corporate partner, he actively participates in the Aging Life Care Association. At present Vladimir serves as an elected member on Strategic Leadership Council of Right At Home.

Vladimir lives with his wife and their son in the Greater Boston Area and enjoys nature, art and travel when time allows. He also cherishes his past experiences of private pilot training in a Cessna 172.

Sara Miller, RN, VP Operations

Sara graduated with a Degree in Journalism from the University of Nebraska. She later obtained her Associate Degree in Nursing from the Massachusetts Bay Community College. She joined Right at Home of Metro West as Clinical Director. As a Registered Nurse, she conducts assessments and makes recommendations to clients and their families, then designs custom care plans to meet the needs of clients.

“My goal is to help seniors age in place. Assessing the safety of their homes and building custom care plans that are tailored to their needs are my job. The care plans are also reviewed on a regular basis so I can update them to meet the changing needs of our seniors,” said Sara. “Continual education and community outreach are both very important to caregivers and professionals in the senior care industry. Another part of my job includes developing training materials and presentations, giving presentations and offering senior care resources to the local community.”

Sara grew up on a farm in Nebraska. She began her career in publishing and public relations. But she has always made it her mission to learn about geriatrics and memory impairment care in particular. In 2004, she completed her Associate Degree in Nursing and eventually made a career transition into healthcare.

“As a nurse, I’ve worked night shift in a very busy hospital on a medical/surgical floor. I have also worked in an assisted living facility and spent many years as the Assistant Director of an adult day program specializing in care of seniors with memory impairment,” said Sara. “I take every opportunity to educate myself so I can be a resource to our clients, their families, caregivers and staff members in our office.”

Susan McManus, Manager, Client Services

Susan was born and raised in the Boston area and spent a brief time in Green Bay, Wisconsin. While there she professed to be a Packer fan, but in her heart she was always a true New England fan! After graduating from UMass Amherst, she began her career in advertising and the when she started a family, she was fortunate to be able to be a stay at home mom in order to raise three boys in Metro West. There were plenty of days spent on either a baseball, lacrosse, football field or basketball court!

Once they launched, she pursued a career in retail management before joining Right at Home in March of 2016 as the Human Resource Manager. Her primary responsibilities were to recruit, hire and train caregiver’s to be placed in senior’s homes. Because of this, she developed trusting relationships with the vast pool of caregiver’s which will be beneficial in her current role as Manager of Client Services which she started in July, 2018. In this role, she is responsible for the exceptional client experience that Right at Home is known for and very proud of. She strives to create a positive client experience at every level of service, from the initial phone call, client assessment, caregiver selection and service from beginning to end.

While not in the office, Susan enjoys travelling, spending time with her three boys, now young men, and cannot wait to get out on the golf course in nice weather. Oh, she also has a very cute, cuddly, beagle/jack russell mix named Cassidy!

Mia Shvarts, Sr. Staffing Coordinator

Mia has been with Right at Home since late 2015 and her primary role is scheduling. She manages intake information and caregiver schedules, as well as liaises with referral sources.

“When families request service for their loved ones, they want to make sure that we send knowledgeable caregivers to take good care of the elderly. My job is to select the right caregiver with specific skills to execute a client’s care plan. I don’t believe in the word impossible!”

Before Right at Home, Mia spent seven years working in the Cardiology Department at Beth Israel Deaconess Medical Center and four years in the home health care industry. Mia has a teenage daughter and a dog that keeps them busy. She also loves painting during her free time.

Max Ribeiro, Staffing Coordinator

Max is originally from Brazil and came to the U.S at age eleven. He has worked in healthcare for over ten years and has seen first-hand the challenges and benefits of direct patient care, and the importance of quality caregiving and care coordination.

Before joining Right at Home Boston Metro West, Max worked for many years at a different homecare company, and most recently, in hospice care, where he coordinated services and staff, while supporting many families and patients during such critical and delicate times.

Despite his experience and background in healthcare, Max has a high interest in our legal and criminal system, and holds a Bachelor of Science in Criminal Justice and Criminology; however, he plans on pursuing a second degree in Nursing in the future.

During his free time, Max enjoys spending time in nature, and is often getting lost in his favorite state park in Ashland. He enjoys swimming in lakes, traveling, craft brewed beer, and spending time with family and friends. 

Jessica Belfer, Manager, Human Resources

Jessica was born and raised in the Boston area. After considering many different majors while she attended college at Westfield State University, she graduated with a BA in English, and a minor in Psychology with a capstone project that focused on Applied Behavior Analysis. Directly out of school, this led Jessica to begin her career working with adults with disabilities. She later transitioned to a successful retail management career and worked as a hiring manager for many years. This career path led her to receive her SHRM-CP certificate and focus her work on the field of Human Resources.

“No matter what I have done, I have always been fascinated by, and enjoy working with, people.” Now at Right at Home, Jessica uses her passion for people to work with potential Caregiver’s in the hiring and recruiting process. “I love working with our group of caregiver’s, applicants, clients, and office staff. Everyone has a unique background and has a different perspective to bring to the table.”

When there is free time, Jessica, and her husband, love to spend time together with their golden retriever, Baker, who has deemed himself the town greeter and loves to meet everyone he passes by. She loves to go to the beach, host game nights for her friends at her home in Canton, and relax with a good book.