We treat your loved one like family, offering respite for you and enhancing the caregiving experience. Learn more 
Medical & Community Partners
A caregiver in blue smiles at his client. A caregiver in blue smiles at his client.
Boston Metro West | About Us
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Our People

Our mission has always been to improve the quality of life for the seniors and adults with disabilities we serve. That means it's always about the people we serve and our dedicated team of caregivers and office members who work tirelessly to care for clients. We live and breathe our mission every day, with the goal of helping you navigate the journey.

These are the people who work to bring you and your loved ones the highest caliber of in‑home care.

Award Winning Home Care


2021 | 2022 | 2023
2024

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Vladimir Zarkhin

President

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Jessica Belfer

Manager, Human Resources

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Max Ribeiro

Staffing Coordinator

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Mia Shvarts,

Sr. Staffing Coordinator

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Sara Miller, RN

VP Operations

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Susan McManus

Director of Client Services

Our Core Values

right at home office staff posing for a picture after a meeting right at home office staff posing for a picture after a meeting
Be a Team Player
Caregiving is a team effort. Our internal team consists of professional caregivers and management, on a mission together to deliver a superb experience to our clients, helping and supporting each other at all times. Our extended team includes other professionals delivering care to our clients, family members and trusted advisors. Plus, our clients are also part of the team!
Female caregiver standing behind a female in a wheelchair Female caregiver standing behind a female in a wheelchair
Deliver Competent Service on All Levels
Our agency has multiple layers of varying responsibilities that merge together to provide an all-around excellent experience for those we serve.

Each person is significant and if one fails it is difficult to succeed – we are reliant on each other to deliver competent services to our clients and each other.
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Support Positive Growth in Each Other
We promote a positive growth mindset by acknowledging, embracing, and learning through challenges together. We support each other through coaching and create breakthroughs out of breakdowns.
Female caregiver and senior female hugging while facing camera Female caregiver and senior female hugging while facing camera
Attention to Detail is Huge
While our ultimate goal is improving the quality of life for those we serve, we know it’s the small things that promote positive steps forward and prevent steps back. It is the small things that often matter most. We see attention to detail in all areas as the hallmark of professionalism, passion, and reliability.
one male and two females standing together in a training room having a conversation one male and two females standing together in a training room having a conversation
Time is the Essence of What We Do
Being there when needed, responding quickly to urgent situations, the needs of our clients, and their families and trusted advisors - all of these are critical to our mission. Often we may act as the first caregiving responder, 24/7, every day. Being timely and prompt in all facets of our work, and especially when delay is not an option, is the essence of our operations.
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Speak Openly with Respect and Without Fear
Our company is a learning organization on the road of continual improvement. To thrive on that road we have created a culture of open, honest and respectful communication. We are always listening to our staff and those who we serve. That is how we grow and succeed.
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Do What You Commit to Doing
Commitment is much less a matter of making a verbal pledge to quality services and more about demonstrating daily behaviors that evidence the solidity and legitimacy of that pledge. As a team internally and externally we work together to build trusting relationships among one another and those we serve.
staff of right at home boston metro west in a brainstorm conference staff of right at home boston metro west in a brainstorm conference
Challenge Status Quo and Embrace New Ideas
We strive for creativity and innovation by actively seeking direct feedback and encouraging new and better ways of doing things. The role and voice of each employee greatly matters, and having an open mind and positive attitude toward change throughout keeps us proactive in making strides towards continuous improvement.

Committed to Providing Quality Home Care

Client Satisfaction is what we strive for daily in our business. We provide our clients and their families with the in-home support they need so that their loved ones can age in place. In today’s faced paced society it is not always possible for family members to provide the amount of care your loved one needs. Our professional care staff can work with you to develop the exact care plan your situation requires. We celebrate our caregivers that go above and beyond in helping us meet our mission of improving the quality of life for those we serve.

Meet our Champion of the Month

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