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Awesome Caregiver: Home Health Aide, CNA or PCA

SUMMARY

The Companion CareTeam member enables the client to remain free from injury or harm and provides companionship that is sufficient to provide a secure environment. The CareTeam member is responsible for observing the client and reporting changes to the nurse and or responsible person to provide general attention to the client.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provides non-personal, non-nursing care to the client. (NO HANDS-ON CARE)
  • Provides generalized attention to the needs of the ill, injured, impaired, disabled, and/or aged as directed by the nurse/responsible person.
  • Observes the client for general physical, mental and emotional conditions.
  • Ensures the provision of a safe environment for the client at all times
  • Provides a sense of security for the client and protects the client from harm resulting from the debilitating effects of his/her illness.
  • Keeps the client’s environment clean and orderly.
  • Provides meal preparation and escort services (transportation).
  • Provides continuous companionship for the client.

PERSONAL AND PROFESSIONAL GROWTH

  • Demonstrates the role of CareTeam member in a professional manner.
  • Assumes accountability or his/her position, e.g. extends self when unusual needs arise.
  • Reports for work on time and gives adequate notice of absenteeism or tardiness.
  • Routinely undertakes additional tasks when his/her assignments are completed.
  • Accepts constructive criticism regarding own performance and strives to make improvements.
  • Adheres to policies established for meals, breaks, dress code, and parking.
  • Exhibits courtesy, compassion, and respect to clients, families, visitors, physicians, and co-workers.

Motivated and self-directed:

  • Carries out responsibilities promptly and in a self-directed fashion.
  • Seeks additional learning experiences.
  • Uses Right at Home University to complete in-service education requirements.

CONTRIBUTIONS TO ORGANIZATIONAL GOALS

  • Is flexible and receptive to change.
  • Participates in quality and improvement activities.

COMPETENCE

  • Must have good verbal, visual and hearing skills.
  • Must note and report any problems that may concern the care of the client to the RightTeam office staff: Private Care Manager, Director of Operations and Director of Nursing.
  • Must be able to make proper decisions concerning personal safety.
  • Must function within scheduled time frames.
  • Must complete paperwork efficiently.
  • Must exhibit courtesy, compassion, and respect to clients, family, visitors, physicians, and co-workers.

WORK ENVIRONMENT

Community home, independent living facility, assisted living facility, hospital, or nursing home environment. May be exposed to blood, infectious disease, potentially infectious materials, and other materials and substances that may be used during performance of CareTeam Member duties.

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"They have not let me down. If someone is late or sick, they will inform me. The caregiver is very professional in the way she handles herself and how she treats Wallace. She is very polite and cheery with him. She has a good attitude and does everything very well. She always has a good attitude and pays attention to him often. They have been able to provide caregivers that are able to provide the exact care that Wallace needs. I have no other suggestions. (Interview completed with Avis Adams, Wallace's partner)"

Client - Wallace

 

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"The office is very responsive and the caregivers do all we ask them to do in taking care of my father in law. They accompany my father in law, which I couldn't do all the time, so it gave me more freedom in my life. They fulfill my father's needs. They give him his showers once a week and help him around. They were all capable of doing the things my father in law needs, whether it be helping him get around, helping him shower, or just being there with him. I didn't interact with them much but they were very nice and my father in law liked them. When I contact them, they are very quick to get back to me. Two of the caregivers were wonderful, but there was one that was really short and she had a hard time taking care of him because of that. We would like one consistent caretaker. (Interview completed with client's wife.) "
Gary

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"They took care of my son and everything went very well. The house was clean and my son was fed too. Right at Home has good people so it's a positive thing and they do everything well. He was very happy with the care he is getting. They seemed very attentive to his needs. They provide good people to take care of my son while I am gone. There is nothing for now for them to change."

Anayman, mother of client

 

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"Right at Home seems to have better quality caregivers. Right at Home is accountable for their services. The caregivers are great people. The caregivers know their routine and they get started right away. Generally, the women caregivers are more compassionate than the men caregivers. The office staff is getting better at not waiting until the last minute to give notices. I appreciate the personalities of the caregivers and their accountability. There is nothing else Right at Home can improve."

Kelly K.

 

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"Right at Home has provided our family with trained, responsible and caring caregivers. They help my husband with feedings, personal hygiene and toileting. We have 3 caregivers that work with my husband, each caregiver has a personality that fits well with my husband's interests and needs. We are very comfortable with the caregivers that Right at Home has sent us."
Lloyd and Debi 

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"I liked the two people that came. My caregivers emptied my porta-potty and my trash. Ben keeps busy the whole time he's here. Ben does so many different things. He gathers the trash and throws it away and takes care of my dirty dishes. Ben talks to me and wants to know how I feel and how I'm doing. He seems able to do what he needs to. He starts my husband's truck and tried to pump up the tire on my golf cart."
Rager

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"The caregiver lady was very interesting and she was also a very good Christian. We read the bible together and she stayed the night with me. She made me feel very comfortable in my own home. She paid total attention to me and was able to answer questions that I had regarding what was going on. She sat and really listened to me. I could tell by the loving care she gave that she had compassion. It was like a father-son situation. I don't think there was anything they could have done differently."

Weagant

 

 

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