Accreditation and Awards
Right at Home of Westborough, MA is your trusted home care partner in Eastern Worcester County. We are an accredited home care agency, who takes great pride in being a part of our community.
Everything we do stems from our mission: "To improve the quality of life for those we serve." To us, our mission is more than words - it is a goal we strive to achieve each day. It is the way we deliver world-class care to our clients. Our mission guides how we run our business and how we treat our caregivers. Our mission is ambitious, and it takes a team filled with the RightPeople to live out that mission each and every day.
We have been recognized locally and nationally as an award winning home care agency, and someone you can put your trust in.
Need help right now? Call us anytime at
(508) 599-1122
Home Care Alliance’s Accreditation
The Home Care Alliance’s Accreditation program includes fourteen specific standards relating to:
- Client rights
- Client privacy and complaint procedures
- Protections against abuse
- Fair employment practices
- Caregiver criminal background screening
- Competency, training and supervision
- Insurance coverage
- Compliance with all applicable federal, state and local laws.
2023 Caring Super Star Award
Right at Home Eastern Worcester County is honored to have received the 2023 Caring Super Star from Caring.com, the seventh year in a row receiving this honor. This represents a dedication to being a top-rated in-home care agency based on client and family reviews and ratings on Caring.com.
2020 Provider of Choice Award
Right at Home Eastern Worcester County has received the 2020 Best of Home Care – Provider of Choice Award from Home Care Pulse. This award is granted only to the top-ranking home care providers, based on client satisfaction scores gathered by Home Care Pulse, an independent satisfaction research firm for home care.
Certified IMAGE Member
Right at Home of Westborough, MA became an official partner in the nationwide “IMAGE” program with the U.S. Immigration and Customs Enforcement (ICE) on August 6, 2015.
IMAGE is a voluntary program that aims at reducing unauthorized employment and the use of fraudulent identify documents. The partnership will ensure a legal and more secure work force in the Westborough, Massachusetts area.
As an IMAGE certified member, Right at Home of Westborough, MA is recognized as an exceptional employer and a role model in the business community. IMAGE certified employers are committed to hiring only authorized workers whose identity and eligibility to work in the United States is documented.
Right at Home of Eastern Worcester County is the only local private duty homecare agency in Massachusetts with the IMAGE distinction.
“Right at Home is proud to partner with the U.S. Immigration and Customs Enforcement (ICE). It is critical to me and to Right at Home, that we take every measure to ensure the safety and well-being of the clients and families we serve,” said President and CEO, Gail Hanson. “As of December 15, 2014, Massachusetts became an unlicensed state for private duty homecare leaving our most vulnerable population at risk. Right at Home is committed to taking this extra step in our hiring and background check process to ensure that our employees are who they claim to be and whose employment eligibility is verified. As a homecare services provider, solid back-end processes are essential for agency accountability and quality differentiation. ”
U.S. Immigration and Customs Enforcement (ICE) is the largest investigative arm of the Department of Homeland Security. ICE is a 21st century law enforcement agency with broad responsibilities for a number of key homeland security priorities.For more information, visit: www.ICE.gov. To report suspicious activity, call 1-866-347-2423.