Our People
Our mission has always been to improve the quality of life for the seniors and adults with disabilities we serve. That means it's always about the people we serve and our dedicated team of caregivers and office members who work tirelessly to care for clients. We live and breathe our mission every day, with the goal of helping you navigate the journey. These are the people who work to bring you and your loved ones the highest caliber of in‑home care.
Need help right now? Call us anytime at
(304) 344-0586
Eric Hicks — President
The Right at Home offices in Charleston, Beckley, Princeton, and Huntington, WV are led by Eric Hicks, who purchased the first franchise in Charleston in early 2005. I decided to open this business for two reasons:
As a manager of market development for a nursing home chain I felt empathy for the families that could no longer provide the care that their family member needed for a multitude of reasons and were forced to send their loved one to a nursing facility. I thought that if I could build a team of caregivers that would allow these elderly people to stay at home longer that it would be better for the person needing care and the family that needed help.
Secondly, my stepmother had a stroke and after 30 days in a rehab facility she was told she would be discharged within the next two days. I made calls to several agencies and they told me that they did not do private pay business and focused on Medicaid only. Another agency told me that it would take two weeks to get her the care I requested. That made me realize this area needed an in-home care agency that focused on recruiting good caregivers and worked hard to ensure they were properly screened and trained.
Kris Dunham — Operations Manager
Kris came to RAH with a degree in Human Resources and is responsible for hiring and managing our caregiving staff. He oversees the daily operations of the office. He prides himself on working hard to find the best available caregivers to serve our clients.
Tiffany Pettigrew — Care Coordinator
Tiffany joined the RAH team in 2005 as a caregiver and was promoted in 2009 as a care coordinator. Tiffany has a great passion for helping and caring for others. She enjoys what she does and hopes to have a positive impact on everyone she meets.
Terri Mitchell — Care Coordinator
Joined the RAH team in 2013 as a caregiver and was promoted to a care coordinator in 2014. She has a very caring attitude and enjoys making sure that our clients get the help they need.
Kim Stover - Sales and Marketing
Kim has been with Right at Home for almost three years now. Before coming here, she has worked in the medical community for 28+ years from managing a Family Physician’s office, DME, Skilled Services and now Caregiver services. She is a native to West Virginia and has found her passion in helping one of our most precious resources, our Seniors.
McKenzie Wickline - Executive Secretary
McKenzie joined the Right at Home team in 2019 as a caregiver. In June of 2021, she joined the admin team as the office assistant. She is thankful to have the opportunity of serving our clients, our caregivers, and the community with Right At Home.
Kelly Snyder - Registered Nurse
Kelly graduated nursing school in 2009 and immediately began her career working in case management. She joined the Right at Home team in 2018, seeing the need to help seniors remain in their homes for as long as they are possibly able. When Kelly is not serving our seniors, she enjoys spending time at the beach and with her dogs.
Samantha Walker - Registered Nurse
Samantha graduated nursing school in 2015 and immediately began working in the ICU cardiac unit in one of the local hospitals in the area. During her time there, she discovered that she liked working with the elderly patients who came through the doors of the hospital and realized that she wanted to be in a position where she could work with them even more. This led her to the decision to join Right at Home in September 2021, where she focuses on our Waiver program. When she is not at work, Sam enjoys spending time with her family going on fishing adventures and playing with her pup Lucy Lou.
Amber Moles – Case Manager
Amber graduated from WVSU with a B.S. in Human Services in 2021. She worked as a nurse assistant when she was in college, and decided she wanted to do more for people in our community. She joined RAH in March of 2023 as the Case Manager responsible for ensuring our clients have everything they need to thrive in their homes.
Gina Watson – Case Manager
Gina has a bachelor’s degree in social work. She has worked in multiple social works jobs during her career. She stated her joys in social worker have many and her sorrows have been few.
Beth Thomas — Director of Nursing
Beth Thomas joined Right at Home in December 2009. She has been a Registered Nurse for 33 years and has a long history working in this industry. Her love for the senior population drives her to provide the best care possible to ensure a good quality of life for them.
Nicki Nesmith - Recruiting Coordinator
Nicki is a WV native who has worked in several different fields over the years. After volunteering and being a staff member with two different non-profit organizations who have served the elderly population, she found her passion for helping others. She came to work for Right at Home in 2020 as she saw the needs our WV seniors have and wanted to continue to help them and those who care for them.
Angi Jones - Billing/Payroll
Angi has always loved helping people. She discovered this about herself while she was in high school and became involved in the school’s IDD program and she volunteered for the Special Olympics. She continued in that kind of work until 2006, when she began working in management. She continued her management career with an emphasis on billing/payroll since 2008 and joined the Right at Home team in 2019. Angi knew immediately that this is where she belonged.
Chris Kerns - Billing/Payroll
Chris graduated from WV Wesleyan College in 2005 with an Accounting Degree. After working with his parents at their business for several years until their retirement in 2014, Chris worked briefly with another company and received his insurance license. He joined Right at Home in 2019 to provide billing and payroll support to all four of our office locations.