Veterans Supporting Veterans: A National Commitment at Right at Home

The national in-home care brand demonstrates an ongoing commitment to veterans’ happiness and wellness, providing a high level of care and a strong system of support.

Right at Home, a leading in-home care provider, proudly recognizes and supports veteran clients, caregivers and local owners this Veterans Day. With a strong commitment to veterans, reflected in both its growth with veteran entrepreneurs and consistent service for veteran clients, the company consistently supports former service members in getting the support they need, no matter the form.

Ted Pease, a Navy veteran and owner of Right at Home Main Line, exemplifies this mission by employing and caring for fellow veterans.

“Service is a big part of my life,” Ted said. “When I began thinking about entrepreneurship, I knew I wanted to find something that would allow me to continue serving in a meaningful way. The home care industry became the right opportunity for me to give back to the community I grew up in.”

Ted, who successfully employs and provides care for multiple veterans as an owner, is just one of many entrepreneurs throughout the Right at Home system providing this important service.

Right at Home franchise owners across the nation are uniquely positioned to assist veterans in securing the in-home care they need. Doug Robertson, senior director of government affairs for Right at Home, emphasizes the importance of helping veterans navigate the complex landscape of VA benefits.

“While our local offices serve veterans directly, our national system is designed to ensure that veterans nationwide receive the support they deserve,” Doug said. “It’s crucial for veterans to understand the benefits they’ve earned and to have access to the care that can improve their quality of life. Our franchise owners are dedicated to guiding them through this process.”

Doug highlights the valuable services provided through the VA Community Care Network (CCN).

“Our franchisees offer essential services to veterans, which can include home health aide assistance with activities of daily living (ADLs) and respite care for family caregivers who need a break,” he explained. “On average, veterans receive between 12 to 14 hours of care per week, depending on their eligibility. Additionally, homemaker services can provide companionship and help with incidental housekeeping tasks that veterans may struggle to complete due to medical conditions.”

Having this range of services available to veterans serves to create happier, healthier people. And when a veteran steps up as a caregiver, the connection is only made stronger.

Ted highlights the importance of veteran caregivers like Joy, who has been with the company for nearly 15 years. As an Army veteran, Joy can understand what her veteran clients have been through, and she is able to forge even deeper connections with them while leveraging the attention to detail, accountability and dedication to “completing the mission” she learned in the Army to provide a high level of service.

Joy cares for Gloria, a fellow Army veteran, and appreciates the bond they share.

“We work great together; she knows what she wants, and I appreciate her clear expectations,” Joy said. “I help her with daily tasks, from errands to appointments, making her life easier.”

After over two decades in the Army Medical Corps, Gloria has plenty of experience running complex operations and appreciates the value of executing them seamlessly.

“We communicate and work well together. Veterans understand what other veterans have been through, and I feel comfortable with Joy because of that,” Gloria said. “At this point, I can’t do a lot of things on my own, but Joy makes it easier for me to get through my daily tasks. She helps me with my mobility, cooking and strengthening exercises so I can stay as healthy as possible. Joy takes me to my allergy shot appointments, to get my hair done and to go shopping. And she’s always on time; I like that.”

Ted, Joy, and Gloria are a prime example of the veteran support model Right at Home empowers. This triad of service showcases how Right at Home addresses clients' immediate needs while fostering understanding and trust through shared experiences.

“It can be hard to have someone coming into your home that’s a stranger,” Ted said. “When you have someone who’s been there, it makes it easier. Veterans understand veterans, and it’s about more than caregiving; it’s about connection.”

Ted is one of many franchisees with Right at Home who is a veteran. Right at Home is ranked a Top Franchise for Veterans by Franchisee Business Review and Entrepreneur Magazine. Criteria is based on a company's veteran-owner incentive and how veteran franchisees are attracted to and supported by the company. Right at Home is also a member of VetFran which is an organization that connects veterans with over 500 vetted franchise opportunities.

As we honor Veterans Day, Right at Home is proud to recognize and support our veteran clients, caregivers, and local owners. Our unwavering commitment to veterans is evident in our growth with veteran entrepreneurs and our consistent service for veteran clients. Watch a brief video highlighting Right at Home’s triad-approach to serving and supporting Veterans.