Our Services
Right at Home Northwest Washington provides a range of in-home care options for seniors and adults with disabilities. Don’t think of our services as one-size-fits all. We know everyone’s needs are different, so our care plans are uniquely tailored to each individual. Whether it’s helping with dressing and hygiene, providing medication reminders, or simply providing transportation to medical appointments, Right at Home’s dedicated caregivers will help you or your loved one navigate life.
Right at Home’s trusted and reliable caregivers are trained to assist with all types of needs and to deliver an exceptional care experience in a variety of settings: at home, in an independent or assisted living community, or elsewhere.
What We Can Do for You
Companion Care
Everyone needs companionship. If that’s someone to help with household chores, getting from one place to another or even just putting a puzzle together, Right at Home’s caregivers help keep your loved one engaged and active in life.
Personal Care
A daily routine can be one of the strongest reminders of what makes home feel like home. When those day-to-day tasks get harder, they can also be one of the first things to slip. Right at Home’s caregivers are there to help keep everything on track.
Specialty Care
Right at Home’s caregivers are trained to help with a number of specialized services for chronic, and often demanding, medical conditions like Alzheimer’s, diabetes and Parkinson’s. We also offer hospice support.
Change in Condition
Paying Attention to Small Changes in Condition Can Lead to Big Benefits
Right at Home Northwest Washington helps our clients get early treatment for illnesses and helps them stay out of the hospital and safely in their own home through our Change-in-Condition Monitoring.
Our Change-in-Condition Monitoring is a disciplined process for improving our client’s overall health and wellness while providing peace of mind to remote family members. It is designed to help prevent conditions from worsening through early detection and action.
Specialized Skills and Services
In addition to our wide range of in-home care and assistance services, Right at Home Northwest Washington has developed a reputation for delivering specialized services to support the unique needs of our local communities. These are service areas in which we have chosen to excel. We are committed to training and developing a Care Management Team that has proficiency in the skills and experience to support these specialized services:
Dementia and Cognitive Support
Our Process
When you and your loved ones envisioned life at home, you may have dreamt about raising a family, having a pet, enjoying backyard activities and retiring there. But you might not have taken in-home care into consideration. And that’s okay. Not many people do. Sometimes you have to redefine what living at home looks like.
We’ve had the privilege of walking alongside many clients, assisting with all types of care, providing advice on home modification, teaching the latest technologies and more. Our unique five-step process is designed to get you just the care you need and the right person to help.
Need care and assistance right away?
Life happens! Our Urgent Care Services are there to support you 24 hours a day 7 days a week 365 days a year. There is always a member of our Care Management Team on-call to assist with the start up of Urgent Care cases. In many cases, we can start services the same day. Our team prides its reputation for being able to staff Urgent Care requests.
What is Urgent Care?
Care and or services that are required with less than seven days notice for a new client and less than three business days for an existing client are considered as Urgent Care requests. Typically, we require a week’s notice to be able to staff a new service requests with caregiver-client match that everyone will be happy with. With Urgent Care, the priority is placed on fulfilling the need in whatever staffing combinations we can.
What are the fees for Urgent Care?
A 30% surcharge is added onto all Urgent Care requests and the fees for all shifts within the first week of service are considered non-refundable in the event of client cancellation.
Why does Urgent Care Cost More?
Basically, our Care Management team stops whatever they are doing to respond to the urgent care case and we will do whatever it takes to deliver a qualified caregiver to provide the required services. Urgent Care requests have top priority for staffing and it’s usually a care of all hands on deck. While we cannot promise same day delivery, we will always do our best to do so. If we can’t fill a request then we will refund the Urgent Care deposit.
Since our Care staff members have schedules that are two week’s out or more, it may take us some time to accommodate new service requests, especially if all of our care staff members are currently scheduled. In these cases, we will typically authorize whatever overtime is needed to staff the request. We will also run specialized recruitment ads and fast track the hiring process if there are special needs. We can also bring in Care Staff from our sister offices in Everett and Seattle as a last resort. The fee surcharge allows us to act fast and decisively.
A non-refundable deposit in the amount of the first week’s service fees is required to secure the service. Once the deposit is received, we will have our Care Management staff put your case on the top of the priority list for staffing. We do not try to staff urgent shifts without a deposit, as we need to start changing our care staff’s schedules and do not wish to disturb these if a prospective is only shopping for options. Once you decide to make the request and arrange to make the deposit we will staff the shifts. If for some reason we are unable to staff a request, either fully or partially, we will refund the pro-rated amount of the deposit.