COVID-19 Safety Protocols and Emergency Preparedness
Right at Home’s greatest priority is the health and well-being of our clients and caregivers. As a society, we are facing unprecedented challenges presented by the coronavirus disease 2019 (COVID-19). As a leading provider of home care services, we recognize our team serves a vulnerable population, and we take that privilege very seriously. Potential exposure will remain lowest for those who can stay in their homes, wherever they may call home, with limited outside contact. It is our desire to work with you and your family to maintain this option for your loved one.
As part of our standard operating procedures, Right at Home caregivers are trained on ways to reduce the risk of illness. Right at Home continues to actively monitor the recommendations and guidelines provided by the Centers for Disease Control and Prevention (CDC), World Health Organization, and our state and local departments of health. COVID-19 is creating many “never before” moments that we are all working through together. We thank you for the opportunity to serve you and your loved ones. If you should have any questions, please feel free to reach out to our office at any time.
NOTE: This page includes news and helpful resources. It will be updated regularly to reflect current information.
Latest News
Media Information
Coronavirus (COVID-19) — Right at Home Seattle
Due to recent virus activity in our region, Right at Home Seattle feels it is important to address our community's circumstances.
This time of year in our community it is very difficult to tell the difference between allergy reactions (cough, runny nose) and viruses like flu or coronavirus. If you experience any symptoms of cough, runny nose, fever, feeling run down, weakness or difficulty breathing, call your family physician and follow his or her recommendations.
Below is a list of often used, common sense practices to prevent spread of diseases like the common cold, the flu, and the coronavirus. Keep you and your loved ones healthy!
- Wash your hands frequently. If you are not close to a sink then use hand sanitizer that is at least 60% alcohol based.
- Cover your mouth and nose with a tissue when coughing or sneezing, and throw that tissue away in the trash. Then, wash your hands!
- Don't touch your face, eyes, and mouth because that can transfer viruses to and from surfaces and you.
- Don't shake hands. Instead, use fist bumps or elbow bumps, or just wave.
- Clean surfaces, doorknobs, and appliances that people touch with their hands with disinfectant wipes.
- If you are sick, stay home and call your physician. Do not go to the emergency room unless you are truly having an emergency.
- If your children are sick or not feeling well, keep them home from school
- Have a plan in place in the event your child cannot go to school. Contact your child’s school for assignments that can be done online.
- If you are sick, stay away from other family members until you are feeling better. Always remember to wash your hands and use tissues and hand sanitizers.
- Health authorities advise that healthy individuals need not wear masks.
- If you have multiple medical conditions and your immune system is weak, stay away from crowded places and make sure you are washing your hands frequently.
- The best thing you can do to stop the spread of any virus is GOOD HAND HYGIENE!
In summary, take a deep breath, wash your hands, clean frequently touched surfaces with disinfectant wipes, don’t shake hands, cover your cough and runny nose with a tissue. If you are feeling sick, stay home. Seek medical advice over the phone before going to the emergency room.
A NOTE TO RIGHT AT HOME CLIENTS — Depending on the severity of the spread of illness in our community or the response taken by national and state authorities (i.e. mandatory isolation, closure of schools, etc.), our staffing levels may be affected. As a result, we may be unable to cover all shifts.
We will make every effort possible to provide our clients with safe and appropriate care and seek to avoid canceling shifts, however, we cannot guarantee this will not occur given the uncertainties about this particular situation.
At all times, regardless of a viral outbreak or other situation, we strongly recommend that our clients have alternative arrangements in the event we are unable to provide services. We encourage you to begin considering and putting into place back-up plans now, as the severity of the spread of this illness and planned interventions is still uncertain.
Screening Tool for Right at Home Clients and Care Staff — Please contact your medical professional and Right at Home immediately if you answer 'YES' to any of the following questions:
- I have had contact with a person diagnosed with COVID-19? Contact is defined as being within 6 feet (2 meters) for more than 15 minutes with a person, or having direct contact with infectious fluids from a person with confirmed COVID-19 (for example being coughed or sneezed on).
- I have had a positive-COVID test for active virus in the past 10 days?
- I have had at least one of these following symptoms that we cannot attribute to another condition:
- Fever or Chills
- Cough
- Shortness of Breath or Difficulty Breathing
- Fatigue
- Muscle or Body Aches
- Headache
- Recent Onset of Loss of Taste or Smell
- Sore Throat
- Congestion
- Nausea or Vomiting
- Diarrhea
Testing Information and Testing Site Location Info
King County
https://kingcounty.gov/depts/health/covid-19/care/testing/locations.aspx
Pierce County
https://www.tpchd.org/healthy-people/diseases/covid-19/testing-information#testing
Snohomish County
https://www.snohd.org/503/Drive-Thru-Testing-Available-by-Appointm
Our staff and caregivers continue to focus on our clients' care and keeping everyone safe.
Thank you from Right at Home.
Additional Information & Resources
Please review the following list of websites, phone numbers and directions from local and national health departments.
- Seattle and King County Public Health
- If you are in King County and believe you were exposed to a confirmed case of COVID-19, or if you are a healthcare worker with questions about COVID-19, contact the King County Novel Coronavirus Call Center at 206-477-3977.
- Snohomish Health District
- The Snohomish County Health Department posts that if you have questions about the Coronavirus, contact the Washington State Department of Health hotline at 1-800-525-0127 and press #.
- Tacoma and Pierce County Health Department
- If you are in Pierce County and believe you were exposed to a confirmed case of COVID-19, or if you are a healthcare worker with questions about COVID-19, contact the Washington State Department of Health hotline at 1-800-525-0127 and press #.
- United States Centers for Disease Control & Prevention (CDC)
- The CDC posts that if you have questions about the Coronavirus, contact the Washington State Department of Health hotline at 1-800-525-0127 and press #.