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Our Process

You’ve worked hard to build a wonderful life for yourself and your family. Now you need a little help, but you have no intentions of life being any less extraordinary. We want your experience with us to be just as remarkable. To make sure it is, we developed a unique five-step approach to care.

At each step, our focus is on you. From learning about your wishes and answering your questions to creating a care plan just for you and matching you with the right caregiver, you are our priority. And it doesn’t stop there—we’ll be right there with you throughout the care process giving you and your family the support you need. After all, you’ve worked hard to get here. Let us take the heavy lifting from here.

Need help right now? Call us anytime at

1-844-431-1776

Questions to ask when hiring a caregiver

If you decide on in-home care, there are several questions you should ask to ensure that your loved one will stay safe, healthy and happy:

  1. What happens if you or your caregiver becomes ill or are otherwise unavailable? What are the alternate arrangements?
  2. Do you pay your federal and state taxes, Social Security (FICA) and unemployment insurance, so that our family is not legally responsible?
  3. Can you verify that you and your caregivers are legally able to work in the United States?
  4. If you or your caregiver are injured at a client's residence, who is responsible? (Many homeowner's insurance policies exclude injuries to "domestic employees.")
  5. Do you perform criminal background checks and state abuse registry checks? Do you check caregivers' references from prior work history?
  6. Are you bonded or insured in case one of your clients is injured or there's a theft?
  7. How do you document that your services were indeed completed?
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1. Develop a Client Care Profile
When you call Right at Home, we start by gathering information on how we can best help you. We’ll ask some questions to get a better understanding of your wishes. Then, we’ll arrange an in-home visit to perform a basic needs and environment assessment as well as answer any questions you may have.
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2. Create a Person-Centered Care Plan
Next, we’ll craft a person-centered care plan that is tailored to your needs. The plan incorporates your and your loved one’s history, routines, and preferences in order to create support activities that will provide the most benefit. We will review the care plan with you in detail and modify it as you see fit.
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3. Identify the Best Caregiver for You
Allowing someone into your home is a big step. We are honored and grateful that you put your trust in us. So, it’s important that we make the perfect caregiver match. We consider numerous factors such as interests, personalities, and services needed. All caregivers are screened, including background and reference checks. They are also bonded/insured. Of course, your comfort matters the most. If you ever have any concerns, we will work to find you a new caregiver.
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4. Deliver Extraordinary Care
We believe every interaction with Right at Home should be extraordinary. Right at Home’s caregivers live our mission and strive to improve the quality of life for those they serve each day. They understand that social connections and personal interactions are key to living a happy life. That’s why they provide more than just quality care—they provide extraordinary experiences.
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5. Provide Ongoing Support
Right at Home caregivers keep detailed notes so you know exactly what happened each time they provided service. Supervisory staff also make periodic visits to your loved one’s home to ensure things are going well. And, because your care team is trained to notice and report changes in health or condition, we can quickly adjust care if needed.

Award Winning Home Care

Right at Home of Fife, WA, serving Pierce County, has been awarded the 2022 Best of Home Care® Provider of Choice Award, Employer of Choice Award, and Leader in Experience Award from Home Care Pulse®.

We are so grateful to be recognized for our involvement in our community and how we provide much-needed support and peace of mind to local families and senior loved ones, as well as providing a first-rate employee experience to caregivers.

 
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