About Us
Right at Home is here to serve the greater Memphis area. It doesn’t matter if you’re here because you’re looking for help living independently, or if you want to make sure someone you love has the support they need to stay in their home. We believe there’s more to caring for people than just providing in-home assistance. You deserve a care partner that understands the course of your journey and will help navigate the road ahead. Whether it’s preparing a meal or providing 24-hour care, we will be there for you.
Exceptional service is something we never compromise on. With decades of experience in providing integral care in their communities, our professional teams will ensure that your safety and well-being come first.
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Our Mission
Put simply, our mission is to improve the quality of life for those we serve. Of course, we recognize that everyone’s idea of “quality of life” is different, which is why it’s so important to us to make you an active part of your own care plan. We want you to be in the driver’s seat regardless of any limitations or challenges you’re facing.
Most of all, we believe aging isn’t just about staying healthy, safe and independent. It’s also about living well.
Our Owner - Bill Love
Bill Love took ownership of the Right at Home Memphis East franchise in 2010 when he and his family moved to the Memphis community. After settling into the area, Bill and his wife investigated the best way to serve the community through a business-related field. Once they decided on senior care, it didn’t take long for Bill to discover that the responsibility of owning and managing a homecare business was a precious burden he never wanted to put down. The world of senior care, particularly at-home senior care, had more depth and meaning than any of Bill's previous business ventures.
In his quest to be the best leader of senior in-home care he could be, Bill educated himself in dementia, Parkinson’s Disease, heart diseases, and a host of other issues we can face as we age. He is the biggest advocate for aging at home that you will find in Memphis, and he wants you to do it joyfully! Being one of several at-home senior care businesses serving the greater Memphis area, we are often asked what sets us apart. Bill grew this franchise on one simple principle: Right at Home will show up. The office is respectful of your time and needs; communication is what makes Right at Home Memphis East stand apart in our community.
Our Commitment To You
2024 Client Satisfaction Award Winner
We are proud to be recognized as the 2024 Client Satisfaction Award Winner for the East Central Region. This award recognizes Right at Home franchisees for providing exemplary service to their clients. The criteria are based on interviews by Home Care Pulse with active clients and their loved ones. Being able to serve our clients in Memphis area with personalized and reliable care is a privilege. Our dedicated caregivers are the heart of this award and we can't thank them enough for the tremendous work they do.
Accredited by Better Business Bureau
Better Business Bureau (BBB) monitors Right at Home Memphis East on a routine basis. The bureau affirmed that the Memphis office of Right at Home continues to meet all BBB Accreditation Standards, and awarded the office with an A+ rating.
