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Dealing with Difficult People (CEU Workshop)

Training for Social Workers & Case Managers

We are co-sponsoring a CEU workshop entitled "Dealing with Difficult People" for licensed social workers and certified case managers on June 29, 2017 at Sunrise Senior Living of Plainview, New York. Refreshments and networking will be available before the workshop begins 6:00pm.

The program is pre-approved through NYSED, ACE/ASWB and PACE/CCMC. It will offer 2 continuing education hours for eligible attendants. *Remember to bring your license certificate number with you!

Quick Reference

What: Dealing with Difficult People CEU Workshop
When: Thursday 29 June 2017 - 6:00 - 8:00pm
Where:Sunrise Senior Living of Plainview
Register: Sunrise Senior Living of Plainview - (516) 932-5151 or plainview.sa@sunriseseniorliving.com

Dealing with Difficult People

Potential conflicts abound when working with clients and their families in medical and residential settings, as well as in the community. This workshop explores:

  • The functions and dynamics of challenging behavior
  • The use of case vignettes which assists participants in analyzing situations
  • Development of positive plans of intervention involving therapeutic change processes
  • What techniques to employ that can reduce interference and maximize safety awareness in the workplace

Anne B. Pagano, LCSW, ACDW, BCD, C-ASWCM, and Susan F. Cohn, LCSW, MPH, of plainview.sa@sunriseseniorliving.com. Please RSVP by June 26.

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