Client Reviews
Client satisfaction is important to us and we accomplish this by hiring the right people, determining the right services for our clients, creating a person centered plan of care and adjusting the care plan accordingly along the way. Everything we do stems from our mission: "To improve the quality of life for those we serve." To us, our mission is more than words – it is a goal we strive to achieve each day.
We ensure client satisfaction by being committed to providing quality care to our clients. We are only as good as our customer service and the ability to improve the quality of life for those we serve. We are committed to ensuring our client’s needs are met and will make changes accordingly to provide satisfactory care and peace of mind.
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Home Care Services
Right at Home Northwest Arkansas is Dedicated to Providing Quality Home Care
Review us on Caring.com
- Go to our Caring.com page.
- When the review window pops up, complete the form and click "Submit my Review".
Review us on Google
- Go to our Google business page.
- Sign into your Google (Gmail) account.
- When the review window pops up, complete the form and click "Post".
Review us on Facebook
- Go to our Facebook reviews page.
- Sign into Facebook.
- On the left side of the page, it will ask "Do you recommend Right at Home?" Select your recommendation, leave feedback and click "Done."
Why Leave an Online Review?
Others that have been in a similar situation of looking for in-home care for themselves or their loved one have written about their experiences with us. Online reviews are a key way people search and select products and services, including home care. By taking a few minutes to leave a review on the sites below, you could help someone searching for in-home care make what could be a difficult decision.
Read what our clients and their families have to say:
"They've been more than helpful when we've had any problems with having to change the times folks come. We needed someone because my brother and I were the main caregivers, and she wouldn't take baths. They help with that."
"They have been a godsend. My husband does not get around well and we do not like to leave him alone for long periods of time. They shower him and that has been a main concern. They were very thorough the first time they were here and I felt comfortable with the questions they asked."
"We highly recommend Right at Home! We were not aware of Right at Home and had interviewed several home care groups for our 80 year old mother who was leaving assisted living to return back home. The quarantine process at her Assisted Living Facility really took its toll on her - physically, mentally and emotionally.
There have been other issues that have arisen during our time with Right at Home related to the ice storm, our mom’s frustration with needing 24x 7 care and some health related issues. Rebecca, Tracy and Jan have been there to help us through those tough times and discussions with our mom. They have appreciated our care, concern and involvement and see it as a team effort to provide her the quality care she needs 24x7 to remain in her home.
The Right at Home aides have been well trained and caring. They have been patient and supportive with our mom, even when she has been challenging. Change is always difficult for any of us and the aides are very understanding of this as it relates to providing the needed support. We live in the Houston area and our sister lives in Northwest Arkansas so it has been reassuring for us that we can see on the security cameras we had installed the quality care she is receiving. And the aides have appreciated our involvement to support them as they care for mom."
"For the last month of my mom's life, we were blessed to have Right at Home. Their commitment was far above that of the two other agencies. My mom was bed bound and required 100% care. Some caregiver have never given a bed bath or turned a patient, etc. except on a dummy. Right at Home committed to training on site if needed. They also provided extra help at times not usually done."