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Client Reviews

Read What Clients and Families are Saying About Right at Home Uptown, NYC

Others that have been in a similar situation of looking for in-home care for themselves or their loved one have written about their experiences with us. Seeing what they have written about their experience may help you in your search for home care.

Award Winning Home Care

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2017 | 2018 | 2019 | 2020
2021 | 2022 | 2023 | 2024

Our Clients Say It Best...

"This was my first time to use a home care provider, having recently undergone a complicated surgery. Right at Home was absolutely first rate. The efficiency and flexibility with which the management arranged my home care, and the way they communicated my needs to their staff was exceptional. The caregivers were great at their work (I was a fall risk as well), and the dedication and commitment they demonstrated towards me and the whole medical situation was impressive. Further, the caregivers were warm and kind. All arrived on time, were highly responsible, and well prepared to deal with my medical needs. I’ve written very few reviews this positive in my life, and I would absolutely engage them again. Definitely five stars out of five."

Current Client

"We have used Right at Home for several months now and they have been consistently reliable and responsive to our in home care needs. Our aide has been caring and helpful. During a difficult period, the aide was instrumental in problem solving a situation. Furthermore, they have been extremely flexible as our needs shifted. They even managed to provide safe care throughout the challenges of a pandemic. I would recommend them without hesitation."

Current Client

"When my mom needed help, she needed it fast! And I'd never been in charge of anything like this before. Right at Home was as fast as I needed, and kind and clear in explaining things to me. Over the past seven months, my mom has had a number of their caregivers. I've liked them all and my mom finally really hit it off with one of them and is settled happily with having a caregiver. Right at Home has always been professional, friendly and patient with me. My mom can be a little difficult, but we've found her happy match. Thank you Right at Home!"

Current Client

"Dealing with children and a parent with dementia has been extremely difficult. I figured having strangers taking care of my sick mother would be even more daunting, however, after a few initial hiccups, Right at Home made the process much easier than expected. The Aides are polite and respectful, (constantly in communication with me), the nurse is accessible, and the office responds to requests in a timely manner. I would recommend this agency to anyone in the market."

Current Client

"It has been a few months since my mother-in-law passed. We are grateful to Right At Home and the lovely caregivers. The aids even check on the family today! Thanks Right At Home"

Former Client

"I've worked with other agencies in the past and what sets this agency apart is the compassion and care the home health care aides show to my dear aunt. She is bedridden and needs full-time care. In addition to taking care of all the basic needs, they take time to get to know her. Having that kind of attention really makes a difference in her overall health and well-being. What I appreciate most is that her caregivers continue to show up to work throughout this pandemic. They get an A+ in my book."

Current Clients

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Why Leave an Online Review?

As mentioned above, online reviews are a key way people search and select products and services, including home care. Online reviews are as closely trusted as a personal recommendation, and according to statistics, sometimes more. By taking a few minutes to leave a review on the sites below, you could help someone searching for in-home care make what could be a difficult decision.
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Review us on Caring.com


  • Go to our Caring.com page.

  • When the review window pops up, complete the form.

  • Click "Submit my Review".
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Review us on Google

(sign into your Google account or sign up for an account)

  • Go to our Google business page.

  • When the review window pops up, complete the form and click "Post".
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Review us on Facebook

(sign into your Facebook account or sign up for an account)

  • Go to our Facebook reviews page.

  • At the top of the reviews feed where it says "Tell people what you think," rate us, complete the review pop-up and click "Done".
A female care worker smiling in the background. In the foreground is an elderly female patient smiling back.
A female care worker smiling in the background. In the foreground is an elderly female patient smiling back.

Hear What Others Are Saying

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"The caregiver that Right at Home sent me is heaven-sent. She is patient and kind. I feel safe when I’m with her. I am 97 years old, and I don’t get out much; but thanks to the caregiver, I’m going outside more, and I feel great."
Hilda P.

Hear What Others Are Saying

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"We have been using Right at Home for my mother. My mother told me that she has lucked-out with Claire, her companion. We can't thank Claire enough. Today, she was upbeat, happy ans talkative. We appreciate greatly the attention my Mom is getting. She absolutely loves Claire."
Barbara

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"I have used Right at Home Lower Manhattan. I was completely satisfied with my caregiver, Tracy. I would request for her again!"
Norman

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"I used Right at Home of Lower Manhattan for one day of service. I was totally satisfied with their services and I would definitely use them again and I would request the same caregiver that they sent to me because he was very good."
Ryan M.

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"Idella and Tracey were great! They helped me out when I really needed support at the last minute."
Sheila B.

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"From signing the service agreement to meeting the caregiver everyone was punctual and pleasant. Shauna was on time, took great care of my mom and made herself available to help out with other chores. I would definitely recommend Right at Home in the future."
Toby W.

Hear What Others Are Saying

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"They visited me when I was in the hospital and when I was in rehab. The owner and his assistant attended my doctor meetings and helped me a great deal. They went far beyond what they said they could do."
Gertrud K.

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"We use Right at Home for my uncle. I am so impressed with their concern and attention to details. They are above and beyond the call of what I expected"
Nancy

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"They provided a resourceful, educated caregiver for my sister. She was a total professional in a sometimes challenging environment. I would contact them again if the need arises."
Karen G.

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"They made my place immaculate. I love Idella. She helped me so much."
Michael G.

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"My mom had Jutoya M. and absolutely loved her. She has cared for my mom twice and my mom would like to continue to have her."
David F.

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